Your Privacy Matters: This Privacy Policy applies to all users of the ajib88 platform at https://ajib88.cam. By creating an account or using any part of our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and processing of your personal data as described herein.
ajib88 operates an online betting and casino platform serving customers primarily in Indonesia. As part of our operations, we collect, store, and process personal information about our members to provide our services, comply with legal obligations, and improve the user experience.
This Privacy Policy is designed to help you understand:
- What personal data we collect and why we collect it
- How we use, process, and share your personal data
- The security measures we have in place to protect your data
- Your legal rights regarding your personal data and how to exercise them
- How long we retain your data and the circumstances under which it may be deleted
This Privacy Policy should be read in conjunction with our Terms and Conditions, which govern your use of the ajib88 platform. Where there is any conflict between this Privacy Policy and the Terms and Conditions, the Terms and Conditions shall prevail to the extent of the conflict.
For the purposes of applicable data protection law, the data controller responsible for your personal information is ajib88, operating at https://ajib88.cam. As the data controller, ajib88 determines the purposes for which and the manner in which your personal data is processed.
If you have any questions about how we handle your personal data, or if you wish to exercise any of your data protection rights, you can contact our Data Protection Officer at:
Email: [email protected]
Subject Line: Data Protection Inquiry
Response Time: We aim to respond to all data protection inquiries within 72 hours.
ajib88 collects several categories of personal data from our members. The specific data we collect depends on how you interact with our platform, but typically includes the following:
| Data Category |
Information Collected |
| Account Registration Data |
Full legal name, date of birth, gender, residential address, email address, mobile phone number, chosen username and password. |
| Identity Verification (KYC) Data |
Government-issued ID document (KTP, passport, or driving licence), proof of address documents, selfie photographs with ID, date and place of birth verification, nationality. |
| Financial & Payment Data |
Bank account details (bank name, account number, account holder name for BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon), e-wallet account identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja), transaction history, deposit and withdrawal records, payment method verification documents. |
| Betting & Gaming Activity Data |
Wager history, game session data, win/loss records, bonus claim and wagering activity, responsible gaming limit settings, session duration and frequency. |
| Technical & Device Data |
IP address, device type and operating system, browser type and version, screen resolution, referring URL, time zone setting, geolocation data (if permitted), language preference. |
| Communication Data |
Live chat transcripts, email correspondence with our support team, survey responses, feedback submissions, complaints and their resolution history. |
| Marketing & Preference Data |
Marketing consent status (email, SMS, push notifications), communication preferences, promotional offer engagement history, newsletter subscription status. |
Accuracy Obligation: You are responsible for ensuring that all personal data you provide to ajib88 is accurate, complete, and up-to-date. If any of your personal details change (such as your address, contact number, or payment details), you must update them promptly via your account settings or by contacting customer support.
ajib88 processes your personal data for a variety of purposes, all of which are necessary to provide you with a secure, reliable, and enjoyable betting and gaming experience. The primary purposes for which we use your data are:
- Account Management: To create and maintain your ajib88 account, authenticate your identity when you log in, manage your account preferences and settings, and provide customer support when you contact us.
- Payment Processing: To process your deposits and withdrawals via your chosen payment method (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, OVO, DANA, GoPay, ShopeePay, LinkAja), verify payment account ownership, maintain accurate transaction records, and reconcile financial accounts.
- KYC and Age Verification: To verify that you are at least 21 years of age and legally eligible to hold an ajib88 account, confirm your identity and residential address as required by anti-money laundering (AML) and Know Your Customer (KYC) regulations, and prevent identity theft and account fraud.
- Platform Security and Fraud Prevention: To detect and prevent fraudulent activity, multiple account abuse, bonus abuse, collusion, match-fixing, and other prohibited conduct as outlined in our Terms and Conditions. We monitor betting patterns, device fingerprints, IP addresses, and gameplay data to identify suspicious behavior and protect the integrity of our platform.
- Responsible Gaming: To enforce our responsible gaming policies, including monitoring account activity for signs of problem gambling, applying deposit limits, loss limits, and session time limits as requested by you, processing self-exclusion requests, and providing welfare support where appropriate.
- Product Improvement and Personalization: To analyze how members use the ajib88 platform, identify popular games and betting markets, improve our user interface and feature set, personalize your experience (such as recommending games or promotions based on your preferences), and conduct A/B testing of new features.
- Marketing and Promotions: To send you promotional offers, bonus announcements, newsletters, and other marketing communications (only if you have consented to receive them), provide personalized bonus offers based on your betting activity, and notify you of special events, tournaments, and seasonal promotions (such as Indonesian Independence Day or Idul Fitri campaigns).
- Legal Compliance: To comply with applicable gambling regulations, licensing requirements, and legal obligations in the jurisdictions where ajib88 operates, respond to lawful requests from law enforcement or regulatory authorities, maintain records for audit and compliance purposes, and resolve disputes and legal claims.
- Communication: To send you transactional messages related to your account (such as deposit confirmations, withdrawal notifications, password reset emails, and account security alerts), respond to your customer support inquiries, and notify you of changes to our Terms and Conditions or Privacy Policy.
Under data protection law, ajib88 must have a lawful basis for collecting and processing your personal data. The legal bases on which we rely are:
- Contractual Necessity: Processing your data is necessary to perform our contract with you (the Terms and Conditions you agreed to when registering). This includes account creation, payment processing, providing access to betting markets and casino games, and fulfilling withdrawal requests.
- Legal Obligation: We are legally required to process certain personal data to comply with KYC, AML, age verification, and gambling regulation requirements in the jurisdictions where we operate. This includes verifying your identity, maintaining transaction records, and reporting suspicious activity to relevant authorities.
- Legitimate Interests: We have a legitimate business interest in processing your data for purposes such as fraud prevention, platform security, product improvement, and business analytics — provided that this interest is not overridden by your fundamental rights and freedoms.
- Consent: Where we process your data for marketing purposes (such as sending promotional emails or SMS messages), we rely on your explicit consent. You have the right to withdraw your consent at any time by adjusting your communication preferences in your account settings or by clicking the "unsubscribe" link in any marketing email.
ajib88 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. However, we may share your data with certain trusted third-party service providers and in specific circumstances as outlined below:
- Payment Processors: We share necessary financial data with payment service providers and banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon) and e-wallet platforms (OVO, DANA, GoPay, ShopeePay, LinkAja) to process your deposits and withdrawals securely.
- KYC and Identity Verification Providers: We may share identity documents and verification data with third-party KYC service providers who specialize in document verification, facial recognition, and fraud detection to fulfill our regulatory obligations.
- Game and Software Providers: We share limited session and gameplay data with our casino game and betting platform suppliers (such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Pocket Games Soft) to enable game functionality, settle bets, and investigate technical issues.
- Customer Support Tools: We use third-party live chat, email management, and helpdesk software to provide customer support. These providers may have access to your communication data and account details as necessary to assist you effectively.
- Marketing and Analytics Platforms: If you have consented to receive marketing communications, we may use third-party email marketing platforms and analytics tools to deliver promotional content and measure campaign performance. We ensure that all such providers comply with applicable data protection standards.
- Legal and Regulatory Authorities: We may disclose your personal data if required to do so by law, court order, or lawful request from a regulatory or law enforcement authority. This includes responding to legal proceedings, investigating suspected criminal activity, or complying with licensing obligations.
- Business Transfers: In the event of a merger, acquisition, sale of assets, or corporate restructuring involving ajib88, your personal data may be transferred to the acquiring entity. We will notify you of any such transfer and ensure that the acquiring entity is bound by this Privacy Policy or an equivalent data protection commitment.
Third-Party Accountability: All third-party service providers with whom we share your data are contractually obligated to process it securely, only for the specific purposes we authorize, and in accordance with applicable data protection laws. We conduct due diligence on our partners to ensure they meet our privacy and security standards.
Protecting your personal data is a top priority for ajib88. We employ industry-standard technical and organizational security measures to safeguard your information from unauthorized access, disclosure, alteration, or destruction. Our security measures include:
- 256-bit SSL Encryption: All data transmitted between your device and ajib88 servers is encrypted using 256-bit Secure Sockets Layer (SSL) technology, the same encryption standard used by banks and financial institutions worldwide.
- Secure Data Storage: Personal data stored on our servers is encrypted at rest and stored in secure data centers with restricted physical access, 24/7 monitoring, fire suppression systems, and backup power supplies.
- Access Controls: Access to your personal data is restricted to authorized ajib88 personnel and service providers on a need-to-know basis. All personnel with data access undergo background checks and are bound by strict confidentiality obligations.
- Password Protection: Your ajib88 account is protected by a password that only you know. We recommend using a strong, unique password and enabling two-factor authentication (2FA) where available. Never share your password with anyone.
- Regular Security Audits: We conduct regular internal and external security audits, vulnerability assessments, and penetration testing to identify and remediate potential security weaknesses.
- Incident Response: In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will notify you and relevant data protection authorities in accordance with applicable legal timelines (typically within 72 hours of discovery).
Your Security Responsibility: While we implement robust security measures, you also play a critical role in protecting your account. Never share your password, always log out of your account when using a shared or public device, keep your contact details up-to-date, and report any suspected unauthorized access to our support team immediately.
ajib88 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal and regulatory obligations, resolve disputes, and enforce our agreements. The specific retention periods vary depending on the type of data and the legal requirements applicable to it:
- Active Account Data: While your ajib88 account is active, we retain all account, transaction, and gameplay data to provide ongoing service, maintain accurate records, and support your account management needs.
- Financial and Transaction Records: Financial records, including deposit and withdrawal transaction data, are retained for a minimum of 7 years from the date of the transaction to comply with anti-money laundering (AML) regulations, tax reporting obligations, and financial audit requirements.
- KYC and Identity Verification Documents: Identity verification documents (such as copies of your KTP, passport, or proof of address) are retained for 7 years following account closure to meet regulatory KYC and AML recordkeeping obligations.
- Communication Records: Customer support chat transcripts, emails, and other correspondence are retained for 3 years to resolve disputes, improve service quality, and provide continuity in customer support.
- Marketing Data: If you have consented to receive marketing communications, we retain your marketing preferences and engagement history until you withdraw your consent or close your account, whichever comes first.
- Closed or Inactive Accounts: If you close your account or if your account has been inactive for an extended period (typically 3 years with no login activity), we will anonymize or delete non-essential personal data while retaining only the minimum data required to meet our legal obligations.
Once the applicable retention period has expired and we no longer have a legal or business need to retain your data, we will securely delete or anonymize it in accordance with our data retention and deletion policies.
ajib88 uses cookies and similar tracking technologies to enhance your browsing experience, analyze platform usage, deliver personalized content, and improve our services. A cookie is a small text file stored on your device by your web browser when you visit a website.
The types of cookies we use include:
- Essential Cookies: These cookies are strictly necessary for the operation of the ajib88 platform. They enable core functionality such as user authentication, account login, session management, and security features. Without these cookies, the platform cannot function properly. Essential cookies do not require your consent.
- Functional Cookies: These cookies enhance your user experience by remembering your preferences (such as language settings, currency selection, or display preferences) and providing personalized features. Functional cookies are typically set with your implied consent when you use the relevant features.
- Analytics Cookies: We use analytics cookies to understand how visitors interact with our platform, which pages are most popular, how long users spend on the site, and where traffic originates. This information is aggregated and anonymized and helps us improve the platform's design and functionality. We may use third-party analytics services (such as Google Analytics) for this purpose.
- Marketing and Advertising Cookies: If you have consented to receive marketing communications, we may use marketing cookies to deliver personalized promotional content, track the effectiveness of advertising campaigns, and retarget visitors with relevant offers on other websites. You can opt out of marketing cookies via your browser settings or our cookie consent banner.
You can manage your cookie preferences through your web browser settings. Most browsers allow you to block or delete cookies, though doing so may affect your ability to use certain features of the ajib88 platform. For more information on how to manage cookies in your browser, please refer to your browser's help documentation.
Under applicable data protection laws, you have certain rights regarding your personal data. ajib88 respects these rights and provides mechanisms for you to exercise them. Your rights include:
- Right of Access: You have the right to request a copy of the personal data we hold about you. This is commonly known as a "Subject Access Request" (SAR). We will provide you with a copy of your data in a structured, commonly used, and machine-readable format (such as CSV or JSON) within 30 days of your request.
- Right to Rectification: If any of your personal data is inaccurate or incomplete, you have the right to request that we correct or update it. You can update most account information directly via your account settings.
- Right to Erasure (Right to be Forgotten): You have the right to request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purpose for which it was collected, when you withdraw your consent (where consent was the legal basis for processing), or when you object to processing based on legitimate interests. Note that this right is not absolute and may be limited by legal or regulatory obligations that require us to retain certain data.
- Right to Restriction of Processing: You have the right to request that we temporarily restrict processing of your personal data in certain circumstances, such as when you contest the accuracy of the data or when you object to processing based on legitimate interests while we verify whether our legitimate grounds override your interests.
- Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another service provider where technically feasible.
- Right to Object: You have the right to object to processing of your personal data based on our legitimate interests or for direct marketing purposes. If you object to marketing, we will stop sending you promotional communications immediately.
- Right to Withdraw Consent: Where we rely on your consent as the legal basis for processing (such as for marketing communications), you have the right to withdraw your consent at any time. Withdrawing consent does not affect the lawfulness of processing conducted prior to withdrawal.
- Right to Lodge a Complaint: If you believe that ajib88 has violated your data protection rights, you have the right to lodge a complaint with a supervisory data protection authority in your country of residence or in the jurisdiction where ajib88 operates.
To exercise any of these rights, please contact our Data Protection Officer at [email protected] with the subject line "Data Protection Rights Request." We may ask you to verify your identity before processing your request to ensure that personal data is disclosed only to the rightful account holder.
The ajib88 platform may contain links to third-party websites, services, or applications (such as payment provider websites, social media platforms, or game developer sites). This Privacy Policy applies only to ajib88 and does not cover the privacy practices of any third-party services.
When you click on a third-party link or use a third-party service integrated into our platform, you will be subject to that third party's own privacy policy and terms of service. We encourage you to review the privacy policies of any third-party services you interact with.
ajib88 is not responsible for the data protection practices or content of third-party websites or services. We do not control how third parties collect, use, or share your personal data, and we cannot be held liable for any breaches or misuse of your data by third parties.
The ajib88 platform is intended exclusively for adults aged 21 years and older. We do not knowingly collect, store, or process personal data from individuals under the age of 21. If we become aware that we have inadvertently collected personal data from a person under 21, we will take immediate steps to delete that data and close the associated account.
If you are a parent or guardian and believe that your child has provided personal information to ajib88, please contact our support team immediately at [email protected] so that we can take appropriate action.
ajib88 enforces strict age verification procedures, including KYC document checks, to prevent underage access to our platform. We also encourage parents and guardians to use parental control software and device-level restrictions to prevent minors from accessing online gambling sites.
ajib88 reserves the right to update, modify, or replace this Privacy Policy at any time to reflect changes in our data processing practices, legal requirements, or business operations. When we make material changes to this Privacy Policy, we will notify you by:
- Posting the updated Privacy Policy on this page with a revised "Last updated" date
- Sending an email notification to the email address registered on your account (for significant changes)
- Displaying a prominent in-platform notification when you next log in (for significant changes)
Your continued use of the ajib88 platform following any changes to this Privacy Policy constitutes your acceptance of the revised policy. If you do not agree with the changes, you should discontinue use of the platform and contact us to close your account.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal data.
Acknowledgment: By using the ajib88 platform, you acknowledge that you have read, understood, and agree to this Privacy Policy and consent to the collection, use, and processing of your personal data as described herein.